Introducing the New Near North Health Patient Portal

Take Control of Your Health Anytime, Anywhere 

The Near North Health Patient Portal offers an easy way to stay connected with your healthcare. Access your medical records, communicate with your care team, schedule appointments, pay bills, and more—all in one convenient place.

Near North Health is Thrilled to Introduce Our New Patient Portal

Our new portal is designed to make managing your care simpler and put more control in your hands. With this enhanced platform, you’ll be able to:

Message us anytime, from anywhere

Communicate directly with your care team whenever it’s convenient for you.

See your test results

Access your lab results quickly and securely, right at your fingertips.

Schedule your visits

Book, reschedule, or cancel appointments with ease using the portal.

Manage your own health

Take control of your wellness journey with personalized tools and resources.

Prepare for your next visit

Review important details and get ready for your upcoming appointments.

Receive letters from your provider

Stay informed with direct updates and correspondence from your healthcare team.

Access on your computer or mobile device

Stay connected anytime, anywhere, with your smartphone, tablet, or desktop.

Why should you use the new Near North Health Portal

Signing Up for the Near North Health Patient Portal is Easy!

  • 1
    Visit our Patient Portal. You can access the link from a previous email sent by our team, request it from a staff member, or click the link provided here.
  • 2
    Click Sign Up Today to create a new account. Some communications may allow you to skip steps 2-4 and go directly to creating your password.
  • 3
    Enter your name, date of birth, and contact information to verify your identity.
  • 4
    You’ll receive a temporary passcode via email, call, or text. Enter the passcode and click Continue to proceed.
  • 5
    If you’re a new patient, select your provider and location. Existing patients can skip this step.
  • 6

    Create your new password. Your password should: Be 8-20 characters long; Include at least one uppercase letter, one lowercase letter, and one number or symbol.

  • 7
    Bookmark the Patient Portal login page for quick and easy access to your account in the future.

You’re all set! Enjoy the convenience of managing your health with Near North Health’s Patient Portal.

Downloadable Patient Resources

Sign up for the Patient Portal

English

Couldn’t register for the Patient Portal in our office today?

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Quick Reference Guide

Near North Health Patient Portal

Near North Health Portal Frequently Asked Questions

General Information

The Near North Health Patient Portal, powered by athenaHealth, is a secure, online platform that allows you to access and manage key aspects of your healthcare, including appointments, health records, billing, and communication with your care team.

  • Online: Visit Near North Health and click on the Patient Portal button at the top-right corner of the homepage. Log in with your username and password.
  • Mobile: Download the athenaPatient app from the Apple App Store or Google Play Store. Select Near North Health as your provider and log in using your portal credentials.

Provide your email address during your next visit or call our office. You’ll receive an email invitation with instructions to complete your registration.

Yes, the portal is protected by advanced encryption and security measures to safeguard your personal health information.

Using the Portal

  • My Health: Access medical records, view test results, track health metrics, and manage medications.
  • Appointments and Messages: Schedule, reschedule, or cancel appointments, receive reminders, and securely communicate with your care team.
  • My Profile: Update personal information, insurance details, and set up proxy access for family members.
  • Billing: View statements, make payments, and set up payment plans.

Yes, you can request proxy access for children or family members by contacting our office.

On the login page, click on the “Forgot Username” or “Forgot Password” link and follow the prompts to reset your credentials.

Yes, you can enable facial recognition or fingerprint authentication for faster, secure access on supported devices.

Appointments

You can schedule appointments online through the portal or by using the mobile app. Navigate to the Appointments section and select a date and time that works for you.

Yes, the portal sends notifications and reminders for upcoming appointments to keep you on track.

Billing

Visit the Billing section in the portal to view your current and past statements.

Yes, you can securely make payments online or set up a payment plan for outstanding balances.

Support

For assistance, email us at nninfo@nearnorthhealth.org or call (312) 337-1073.

Ensure you’ve downloaded the athenaPatient app and selected Near North Health as your provider. For further support, contact us using the details above.

Take charge of your health today with the MyNearNorth Patient Portal!

Thank you for choosing Near North Health as your trusted healthcare partner. Let us know how we can continue to support you.