Privacy Statement

Near North Health (doing business as Near North Health, or NNH) is committed to treating and using your protected health information responsibly. This Notice of Health Information Practices describes the personal health information that we collect and how/when we use or disclose this information.

If you have any questions about this notice, please contact Sidney Thomas, Corporate Compliance Officer 312-337-1073 ext. 4270.

Understanding Your Health Record/Information

Each time you visit one of NNH’s health centers, a record of your visit is made. Typically, this record contains your symptoms, examination and test results, diagnoses, treatment and a plan for future care or management.

Get a Copy of Your Medical Records

Request Your Medical Records

Near North Health is committed to making it easy for you to access your medical information. We’ve partnered with HealthMark Group to offer a secure, simple, and fast way to request and receive your records.

How to Request Records

You can request your medical records in just a few simple steps:

1. Visit the HealthMark Request Portal
Go to requestmanager.healthmark-group.com
2. Submit Your Request
Enter your email address and follow the prompts to complete your request—no username or password required.

3. Download Your Records
Once processed, you’ll receive an email with a secure link to download your records. Most requests are completed within 8 business hours.

What You Can Request

  • Medical records
  • Billing information
  • Imaging reports
There is no cost to patients for standard record requests. Expedited delivery (e.g., overnight FedEx) may incur a small fee.

Need Help?

If you have questions or need help with your request:

HealthMark Customer Support

Near North Health Internal Contacts

For internal inquiries or assistance:

Take the Next Step

We’re here to support your care at every stage. Click below to securely request your records today.